Privacy Policy

1. Who operates this website

The ILMIO website and public contact surfaces are operated by ИП Almaty connect in Kazakhstan. ILMIO is the public brand used for web development, automation, and related digital services.

2. Information we may receive

We receive information that you choose to submit through a project brief, contact request, WhatsApp, Instagram, or another direct conversation.

• Name and company
• Phone number or other contact details
• Project context and service interest
• Technical request data needed for security and delivery

3. How information is used

We use submitted information to respond to requests, understand a potential project, provide support, protect the website, and improve our services. We do not sell personal information.

4. Service providers and platforms

We may use hosting, messaging, analytics, and automation providers only where needed to operate the website or respond to a request. Those providers process data under their own applicable terms and safeguards.

5. Retention and security

We keep information only for as long as reasonably needed for the request, business records, security, or legal obligations. We apply reasonable technical and organisational safeguards, but no online system can guarantee absolute security.

6. Your choices

You may ask what information we hold about you, request a correction, or request deletion where applicable. Use the verified WhatsApp contact shown below so we can confirm the request.